In today’s digital age, innovation has transformed nearly every aspect of our lives, and healthcare is no exception. Gone are the days of long waits in crowded waiting rooms or frantic searches for a last-minute doctor’s appointment. Now, with the advent of telehealth services and online medical certificates, accessing quality healthcare has never been easier or more convenient.

In this blog, we explore online medical certificates and the benefits they offer to patients Australia-wide. From ultimate convenience and flexibility to cost-effectiveness and reduced exposure to illnesses, we’ll uncover how telehealth services are revolutionising the way Aussies receive medical care.

First Things First – What Is an Online Medical Certificate?

An online medical certificate, also known as a telehealth certificate or online doctor’s certificate, is a document issued by a healthcare professional following a remote consultation conducted via digital platforms such as video calls, internet chats, or telephone calls. These certificates serve as evidence of a patient’s medical condition, typically confirming their inability to work, attend university, or perform certain activities due to sick or carer’s leave.

During the online consultation, the healthcare provider evaluates the patient’s symptoms, medical history, and current condition to determine whether a medical certificate is warranted. If deemed appropriate, the certificate is then issued electronically, often via email or through a secure online portal.

Online medical certificates are commonly used for purposes such as requesting time off from work, excusing absences from school, or obtaining sick leave benefits from employers or insurance providers (for insurance claims). They provide a convenient alternative to traditional in-person consultations, allowing patients to request evidence and access health services from the comfort of their own homes. However, it’s important to ensure that these certificates adhere to relevant guidelines and regulations to maintain their validity and legitimacy.

medical board

So, Are Online Medical Certificates Valid?

So, you’re feeling under the weather, but the thought of dragging yourself out of bed and into a doctor’s office feels like an impossible task. Well, thanks to modern technology, you can now get a medical certificate without even leaving the comfort of your own home (or bed). But before you start celebrating your newfound life hack, let’s address the elephant in the room: Are online certificates legal in Australia? 

The answer is yes, online medical certificates can hold full legal validity in Australia, provided they meet certain criteria and guidelines set by regulatory bodies like the Medical Board of Australia and the Royal Australian College of General Practitioners (RACGP). These guidelines include requirements such as:

  • The certificate must be signed by a doctor registered to practice in Australia with Australian Health Practitioner Regulation Agency (AHPRA).
  • The consultation must adhere to professional standards for telehealth assessments, including taking a full medical history and making informed clinical judgments.
  • Any additional requirements under state/territory law or specific employment agreements must also be met.

As long as these conditions are satisfied, online medical certificates can be used similarly to those obtained through in-person consultations. It’s essential to ensure that the online consultation process maintains the same level of care and professionalism as traditional face-to-face appointments. This involves using secure technology, obtaining patient consent, maintaining confidentiality, and conducting appropriate follow-ups to ensure patient well-being. Additionally, online consultations should involve real-time communication via phone or video to facilitate a comprehensive assessment.


While online consultations are super convenient, they’re not a one-size-fits-all solution. Serious stuff that needs hands-on attention, like complex medical issues or urgent situations, might still require an in-person consultation. 

So, in a nutshell, as long as online consultations follow the rules laid out by the Medical Board, they’re completely legit. Just make sure you’re dealing with reputable healthcare providers, like Youly, who’ve got your back and prioritise your health and safety above all else.

online healthcare made easy

What Are the Benefits of Online Medical Certificates?

In today’s fast-paced world, convenience is queen, and online medical certificates are leading the charge when it comes to hassle-free healthcare. Let’s dive into the benefits of getting a valid medical certificate online.

Ultimate Convenience

Picture this – you wake up feeling like you were attacked by a ninja in your sleep, but the thought of travelling to the doctor’s clinic makes you want to crawl back under the covers. With online medical certificates, you can skip the commute and connect with a healthcare professional from the comfort of your own home. No more dragging yourself out the door when you’re feeling less than stellar.


Who has time to sit in a waiting room thumbing through outdated magazines? With online consultations, you can say goodbye to long wait times and hello to instant access to medical advice. It’s like having a doctor on speed dial whenever you need them, without the hassle of scheduling appointments weeks in advance.


Online medical certificates fit into your busy schedule, not the other way around. Whether you’re a busy uni student, a nine-to-fiver, or a night owl, telehealth services offer flexible appointment times that work for you. Need a sick note at 7 a.m.? No problem! Just fire up your device and connect with a healthcare provider.


For those living in rural or remote areas, accessing healthcare services can be a logistical nightmare. Online consultations bridge the gap, bringing medical expertise directly to your door, no matter where you are. Whether you’re stranded in the Outback or chilling on a tropical island, as long as you’ve got an internet connection, help is just a click away.


Let’s face it – healthcare costs can add up, especially if you’re shelling out for transport and parking fees on top of consultation fees. Online medical certificates eliminate these extra expenses, allowing you to save money while still receiving quality care.

Reduced Exposure to Illnesses

In today’s germ-conscious world, avoiding crowded waiting rooms is a major plus. Online consultations minimise your exposure to other sick patients, reducing the risk of picking up additional illnesses while you’re already under the weather.

Peace of Mind

When you’re feeling sick, the last thing you want to do is stress about missing work or school without a valid excuse. Online medical certificates provide peace of mind, giving you the documentation you need to take time off without the added stress of navigating crowded clinics.

benefits of online healthcare

How to Get an Online Medical Certificate?

To obtain an online medical certificate through Youly, follow these simple steps:

1. Complete an Online Questionnaire

Visit Youly and fill out the online form, providing information about yourself and the support you need for a medical certificate. You’ll be asked a few simple questions about your symptoms and medical history.

2. Review by Medical Team

Our medical team will review the information you provided to determine if you meet the requirements for obtaining a medical certificate. This will typically take less than 2 minutes via telehealth consultation.

3. Certificate Emailed

If you meet the criteria, we’ll email the medical certificate directly to the email address you provided during the consultation, almost instantly!

It’s as simple as that! You can access fast and convenient healthcare assessments from the comfort of your own home, without the need for lengthy waiting room visits or awkward conversations.