reflux

Reflux Treatments to your Door

Providing fast, convenient and discreet access to reflux treatments.

 

  • Discreet text-based consultations
  • Fast, free shipping
  • Upload your existing script for free
  • Never miss a repeat, we’ll handle it for you.

Use our online form any time of day to tell us about yourself and the support you need.

reflux

Use our form 24/7 to tell us about yourself & the support you need.

Reflux Treatments to your Door

Providing fast, convenient and discreet access to reflux treatments.

 

  • Discreet text-based consultations
  • Fast, free shipping
  • Upload your existing script for free
  • Never miss a repeat, we’ll handle it for you.

our 3 step simple process

1

Answer some simple questions.

Use our online form any time of day to tell us about yourself & the support you need.

2

Our Aussie Doctors review your answers online

They’ll advise what’s right for you and may discuss possible treatments with you by text.

3

We’ll deliver any treatments to your door

If prescribed, we’ll express post your treatments straight to your door every time they’re due.

Frequently asked questions about reflux treatment

Have a question that’s not listed?

What is Reflux?

Gastro-oesophageal reflux or reflux as it’s more commonly known, is the process of stomach acid leaking up from the stomach to the oesophagus (food pipe). Reflux is a common condition, with 15-20% of adults experiencing symptoms at least once per week. If you find you are experiencing reflux symptoms more than two times per week or having severe episodes, then you are considered likely to have gastro-oesophageal reflux disease (GORD).

What causes Reflux?

Reflux is generally thought to be related to your diet. However, aspects such as weight, pregnancy, connective tissue disorders, stress, smoking, certain body movements like laying down after a meal, bending over and even some medications can also contribute to experiencing this condition. Reflux/GORD primarily results from either an issue with or a relaxed lower oesophageal sphincter (LOS). This is a muscle situated around the bottom of the oesophagus (food pipe) that aids in keeping the stomach contents from rising back up the oesophagus. The LOS can develop some weakness and subsequently cause it to not close properly, hence symptoms like heartburn can then develop.

What are the treatment options for Reflux?

The medications that are commonly prescribed to manage reflux/GORD are antacids and proton pump inhibitors (PPI’s). Antacids are used to neutralise the stomach acid that causes reflux symptoms and can be in liquid, chewable or tablet form. PPI’s or proton pump inhibitors are also commonly used in the management of symptoms related to reflux or other associated conditions. Proton pump inhibitors work on the cells that line the stomach, reducing the amount of acid being produced.

Am I guaranteed a prescription?

Our doctors provide the highest standard of healthcare, which means that each patient is assessed on an individual basis. If our doctor determines that it is not safe for you to be prescribed your treatment, or believes that you should visit another GP in person to be further assessed, you will not be issued a prescription and they will provide you with some recommendations on next steps. If this occurs, your membership will be full refunded.

How long until a doctor responds?

A doctor will review your assessment and respond within 24 hours. In most cases it will be much sooner than this.

Do you have a membership fee? How much does it cost?

We don’t believe in annual subscriptions or membership fees. You only ever pay for your doctors consultation (if needed) and your medication.

Can I cancel at any time?

Yes, you can cancel at any time! However given there’s no ongoing or annual fees, it’s best to delay and repeats if you don’t yet require them so you can use them later on!

How fast will it be delivered and how is it packaged?

Once your treatment has been paid for, we will ship with free express delivery to anywhere in Australia, meaning your package should arrive within 1-3 days. Your product is shipped in an Australia Post package, which means it will be completely discreet.

Do you handle my repeats?

Yes, as part of joining Youly, we will handle your repeat deliveries to ensure that you never miss one. If you ever wish to stop receiving your treatment, just cancel in the patient platform, or alternatively email help@youly.com.au.

Can I speak to my doctor at any time?

Of course! If you log into your profile and head to the ‘Products’ tab, you will see a ‘Manage Treatment’ button. Click this and you’ll see the ability to send a message to your doctor. If you’re having any issues, just drop us a line at help@youly.com.au!

what it costs

New prescription

  • $25 Doctors consult & cost of your medication
  • Free, fast & discreet delivery
  • No ongoing fees
  • We’ll ship it to you each time it’s due

take control of your Reflux treatment

No more waiting rooms, never run out

Youly provides 100% online, text-based health assessments. Don’t spend hours sitting in a waiting room. We’ll also handle your repeats, no more losing scripts or losing sleep. Simple.

Aussie Doctors, Backed by Experience

We put your health first. All our practitioners are Australian GPs with years of experience, and they’re passionate about women’s health. At Youly you’re in safe hands.

Any Question, Every Answer

Nothing is off limits, ask your GP anything. Youly members also gain access to our health guides and industry experts. Any questions or concerns you have, Youly makes sure you get the answer.

ready to start your
online visit?

ready to start your
online visit?

ready to start your
online visit?