How it works
With quick consultations, fully managed treatments, and fast delivery to your door, we enable personalised healthcare for a better life.
Manage your health online in 3 easy steps
Answer some simple questions.
Use our online form any time of day to tell us about yourself & the support you need.
Consult with an Australian based medical team
They’ll advise what’s right for you and may discuss possible treatments with you.
We’ll deliver any treatments to your door
If prescribed, we’ll express post your treatments straight to your door every time they’re due.
FAQs about Youly
Our clinicians provide the highest standard of healthcare, which means that each patient is assessed on an individual basis. If our clinician or pharmacist determines that it is not safe for you to receive a specific prescription or treatment, it will not be issued. Our clinician or pharmacist will provide you with some recommendations on next steps, including visiting a GP in person for further assessment.
A clinician or pharmacist (where appropriate) will review your assessment and respond within 24 hours. In most cases it will be much sooner than this.
We don’t believe in annual subscriptions or membership fees. You only ever pay for your clinicians consultation (if needed) and your medication.
Yes, you can cancel at any time! However given there’s no ongoing or annual fees, it’s best to delay and repeats if you don’t yet require them so you can use them later on!
Morning after pill treatments will be same day delivery, arriving in standard packaging from the pharmacy. For all other treatments, once they have been paid for, we will ship with express delivery to anywhere in Australia, meaning your package should arrive within 1-3 days. Your product is shipped in an Australia Post package, which means it will be completely discreet.
Yes, as part of joining Youly, we will handle your repeat deliveries (where required) to ensure that you never miss one.