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When we say customer service means a lot to us, we really mean it. Our core mission is to put patients back in control of their health by providing an easier, faster and more convenient way of accessing care and treatment.

Our service is built on delivering the best possible experience, so please let us know if there’s anything you think we could be doing better. It’s your opinion that counts the most, so whatever you’d like to share, please share it.

Feedback and Complaints Handling Process

Our service is built on delivering the best possible experience, so please let us know if there’s anything you think we could be doing better. It’s your opinion that counts the most, so whatever you’d like to share, please share it.

1. Notify us

If you have a complaint, please contact us as soon as you can. A member of our team will get in touch with you when next available to discuss and/or resolve it.

2. Escalate complaint

If the issue is not immediately resolved to your satisfaction, you will be provided with information on how to escalate it to our management.

Legal disclaimer

If your complaint relates your consultation with a Clinician or any other matter for which a Clinician is responsible, we may refer your complaint to the relevant Clinician.

If your complaint relates any matter for which a pharmacy, including the pharmacy recommended by Midnight Health Pty Ltd, is responsible, we may refer your complaint to the relevant pharmacy.

Midnight Health Pty Ltd is not responsible in any way for resolving your complaints against or in relation to a Clinician or any pharmacy.

Brenda – 35
from $26.00 for 3 months
Dianne – 35
from $34.00 for 1 month
Eleanor
from $23.00 for 4 months
Estelle
from $23.00 for 3 months
Evelyn
from $23.00 for 4 months
Femme 100/20
from $23.00 for 4 months
Femme 150/30
from $23.00 for 4 months
Lenest 20ED (3)
from $23.00 for 3 months
Lenest 30ED (4)
from $20.00 for 3 months
Levlen
from $26.00 for 4 months
Loette
from $40.00 for 3 months
Logynon (b)
from $28.00 for 3 months
Madeline 150/30
from $18.00 for 1 month
Marvelon
from $18.00 for 1 month
Microgynon 20/100
from $55.00 for 3 months
Microgynon 30
from $35.00 for 4 months
Microgynon 50
from $23.00 for 4 months
Microlut
from $23.00 for 4 months
Micronelle 100/20
from $20.00 for 3 months
Micronelle 150/30
from $20.00 for 4 months
Monofeme
from $20.00 for 4 months
Nordette
from $30.00 for 4 months
Noriday 350mcg 4×28 Tab
from $23.00 for 4 months
Norimin
from $25.00 for 4 months
Petibelle
from $87.00 for 3 months
Primolut N
from $30.00 for 1 month
Qlaira
from $88.00 for 3 months
Seasonique
from $70.00 for 3 months
Slinda
from $79.00 for 3 months
Trifeme (a)
from $23.00 for 4 months
Triphasil 28 4×28 Tab
from $35.00 for 4 months
Triquilar (b)
from $33.00 for 4 months
Valette
from $84.00 for 3 months
Yasmin
from $80.00 for 3 months
Yaz
from $80.00 for 3 months
Zoeley
from $80.00 for 3 months