---
title: "How it works"
date: 2023-07-07
author: "Youly"
featured_image: "https://youly.com.au/wp-content/uploads/youly-phone-chat-patient-1-1.png"
---

# How it works

# How it works

Access online healthcare from anywhere in Australia, 7 days a week, 365 days a year (including public holidays!)

- Trusted by over 200,000 Australians
- Clinicians available day and night
- Discreet online consultations.

 ![](https://youly.com.au/wp-content/uploads/howItWorksHero.png)

## How does Youly

## work?

 ![](https://youly.com.au/wp-content/uploads/check-eligibility-logo-sigma.png)

#### Become a patient

Answer some quick pre-screening questions to determine your eligibility for treatment.

 ![](https://youly.com.au/wp-content/uploads/book-appointment-logo.png)

#### Book an appointment

Choose a time and day that suits you. Australian-based clinicians are available 7 days a week.

 ![](https://youly.com.au/wp-content/uploads/speak-clinician-logo.png)

#### Speak to a clinician​​

Have a phone consultation to explore treatment options and get expert advice.

 ![](https://youly.com.au/wp-content/uploads/delivery-logo-2025.png)

#### Fast & discreet delivery​

Treatments prescribed by your clinician are packed discreetly allowing delivery to home or work.

## What our patients say about our

## service

Fast & discreet delivery Treatments prescribed by your clinician are packed discreetly allowing delivery to home or work.

##### Sal

After 12 months of using Youly’s services, I am thoroughly impressed. Their booking system, online support, and consultations with the nominated treating medical practitioner have all been stellar. I cannot fault their services in any way.

##### Lorraine

Very helpful on a weekend when I couldn’t get to my doctor. Told me a time I was going to be called and that happened. Consult was straight to the point and done.

##### Sinead

Fast & discreet delivery Treatments prescribed by your clinician are packed discreetly allowing delivery to home or work.

##### Sal

After 12 months of using Youly’s services, I am thoroughly impressed. Their booking system, online support, and consultations with the nominated treating medical practitioner have all been stellar. I cannot fault their services in any way.

##### Lorraine

Very helpful on a weekend when I couldn’t get to my doctor. Told me a time I was going to be called and that happened. Consult was straight to the point and done.

##### Sinead

#### We’ve supported over

## 200,000

## Australians

 ![](https://youly.com.au/wp-content/uploads/photo-collage-desktop-weight-954x1024.png)  
 ![](https://youly.com.au/wp-content/uploads/Australia-News-Logo-Black.png)  
 ![](https://youly.com.au/wp-content/uploads/financial-review-logo-black.png)  
 ![](https://youly.com.au/wp-content/uploads/Daily-telegraph-logo-black.png)  
 ![](https://youly.com.au/wp-content/uploads/today-show-logo-black.png)  
 ![](https://youly.com.au/wp-content/uploads/body-soul-logo-black.png)  
 ![](https://youly.com.au/wp-content/uploads/Australia-News-Logo-Black.png)  
 ![](https://youly.com.au/wp-content/uploads/financial-review-logo-black.png)  
 ![](https://youly.com.au/wp-content/uploads/Daily-telegraph-logo-black.png)  
 ![](https://youly.com.au/wp-content/uploads/today-show-logo-black.png)  
 ![](https://youly.com.au/wp-content/uploads/body-soul-logo-black.png)