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FAQ

FAQs

General
Managing Your Account
Contraceptive Pill
Morning After Pill
Herpes Simplex Virus (HSV-2)
Cold Sores (HSV-1)
Thrush
NuvaRing
Sleep
Am I guaranteed a prescription and sleep treatment?

Our doctors provide the highest standard of healthcare, which means that each patient is assessed on an individual basis. If our doctor determines that it is not safe for you to be prescribed a sleep treatment, or believes that you should visit another GP in person to be further assessed, you will not be issued a prescription and they will provide you with some recommendations on next steps. If this occurs, your consult fee will be full refunded.

Can I be prescribed stronger sleep treatments?

We cannot provide sleep treatments such as Benzodiazepines (benzos) as they are potentially habit forming drugs. If this is something you think you need, please speak to your GP.